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FREE AUDIO BUSINESS: INGLÉS PARA GESTIÓN DE CRISIS (9)

CRISIS MANAGEMENT Read the dialogue and think about how to handle this situation. Bert calls the receptionist Anna because a colleague has collapsed and isn’t responding. Bert is quite upset. Anna needs to know what has happened, if an ambulance needs to be called and what the exact location is where the emergency responders need

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FREE AUDIO BUSINESS: INGLÉS PARA NEGOCIACIONES (8)

NEGOTIATIONS GETTING TO YES Read the dialogue and think about how to handle this situation. Ana has a meeting with her manager, she needs to finish an important project this week, but she also needs to translate an instruction manual into Spanish, and both projects together is too much. Read the dialogue below: Ana: Good

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FREE AUDIO BUSINESS: INGLÉS PARA HOTELES (7)

IN A HOTEL Read the dialogue and think about how to handle this situation. Speaker: Hello and welcome to the Golden Sunrise hotel. Student: Hello. I would like to check in. Speaker: Certainly, Sir.Do you have a reservation? Student: Yes, I do. It’s under the name de Bruin Speaker: Could you spell that please? Student:

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FREE AUDIO BUSINESS: HABILIDADES COMUNICATIVAS (6)

COMMUNICATION SKILLS Read the dialogue and think about how to handle this situation. Mary: (walks into the room) You wanted to see me Katy? Katy: Yes, Mary. I want to talk to you about your performance at work lately. Mary: I know, Katy, I know. I was late this morning because the bus I was

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FREE AUDIO BUSINESS: INGLÉS PARA ESCRIBIR EMAILS (5)

FREE AUDIO BUSINESS ENGLISH LESSON EMAILS Read the dialogue and think about how to handle this situation. Mandy: Hey, Martina. It’s Mandy. Could you send me the file with the monthly sales? Martina: Oh! Hi Mandy. The monthly sales you say? I sent it yesterday! Mandy: Oh, that’s odd. I don’t think I got it.

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